Privacy Policy

Last updated: January 2024

1. Information We Collect

When you use StreamProTV, we may collect the following information:

  • Account information: Name and email address provided during registration or free trial requests
  • Payment information: Processed securely by our payment providers. We do not store card details
  • Usage data: General streaming statistics to improve our service quality
  • Technical data: IP address, device type, and browser information for security and troubleshooting

2. How We Use Your Information

  • To provide and manage your IPTV subscription
  • To send your account credentials and important service updates
  • To provide customer support
  • To improve our service and fix technical issues
  • To prevent fraud and abuse of our service

3. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with:

  • Payment processors (to handle transactions securely)
  • Email service providers (to deliver account communications)
  • Law enforcement (if required by law)

4. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting support@streamprotv.co.uk.

5. Cookies

Our website uses essential cookies to function properly and analytics cookies to understand how visitors use our site. You can disable cookies in your browser settings, though this may affect website functionality.

6. Your Rights (GDPR)

Under GDPR, UK residents have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate personal data
  • Request deletion of your personal data
  • Object to or restrict processing of your data
  • Data portability

To exercise any of these rights, email support@streamprotv.co.uk.

7. Security

We implement industry-standard security measures including SSL encryption, secure servers, and regular security audits to protect your personal information.

8. Contact

For privacy-related questions, contact our Data Protection Officer at: privacy@streamprotv.co.uk